Upgrade information

Treat yourself to the comfort of Business Class and spend your Blue Credits on a ticket upgrade. Enjoy the experience of flying in a higher booking class.

How does it work?

1. If you fly KLM, you can upgrade your KLM Economy ticket to Europe Business Class (on European flights) or World Business Class (on Intercontinental flights). If you fly Air France, you can upgrade your Voyageur ticket to Premium Voyageur, or your Premium Voyageur ticket to Affaires. This offer applies to European and intercontinental flights operated by KLM and Air France, based on availability. The cost of the upgrade depends on the ticket price.

2. Book a ticket upgrade via the BlueBiz contact person at your company. He or she can request a BlueBiz ticket upgrade via this order form. A ticket upgrade with your Blue Credits can be booked up to five days before departure. Below is an overview of the upgrade possibilities for the various booking classes on flights operated by KLM and Air France:

Upgrades on KLM flights: Intercontinental
BookingclassUpgrade toBookingsclass
KLM EconomyY,B,MWorld Business ClassD,C,J

 

Upgrades on KLM flights: Europe
BookingclassUpgrade toBookingclass
KLM EconomyW,S,A,Y,B,M,UEurope Business ClassD,C,J

 

Upgrades on Air France flights: Intercontinental

 

BookingclassUpgrade toBookingclass

Voyageur

Economy

Y,B,MPremium Voyageur / Alize
Premium Economy
W,S,A

Voyageur

Economy

Y,B,MAffaires
Business
W,S,A
Premium Voyageur / Alize
Premium Economy
W,S,AAffaires
Business
D,C,J
Affaires
Business
D,C,JLa Première
First
F,P

 

Upgrades on Air France flights: Europe
BookingclassUpgrade toBookingclass
PremiumW,S,A,YPremium Affaires
Business
D,C,J

The two examples below are intended for further clarification:

* Brussels Airport (BRU) - New York (JFK)
Your ticket in booking class M, Economy Class costs 1540€
A ticket in booking class D, Business Class costs 3553€
The cost of your upgrade is (3553 - 1540) 2013 Blue Credits

* Brussels Airport (BRU) - Copenhagen (CPH)
Your ticket in booking class U, Economy Class costs 283€
A ticket in booking class C, Business Class costs 873€
The cost of your upgrade is (873 - 283) 590 Blue Credits

* These fares (excluding taxes and fees) are only used as an example and to show the calculation for upgrades.

If you have any questions about an upgrade, contact the BlueBiz Service Desk:
E: blueBiz.belux@klm.com
T: +32 (0) 70 222 737 (Mon-Fri from  9.00 to 17.00)