Travel by bus or train on a KLM ticket

On certain routes, KLM offers a (free) bus or train ride to or from the airport. Just select a bus stop or train station as point of departure or arrival of your trip. The bus or train ride will be added to your booking.

Coronavirus

Because of the coronavirus (COVID-19), our services may have changed. Read the latest updates for more information.

Travelling by KLM Bus to or from Amsterdam Airport Schiphol

The KLM Bus will bring you to Amsterdam Airport Schiphol and back for free. When booking, choose one of the available bus stops as the starting point for your trip. The bus trip will automatically be added to your booking.

Bus between Ottawa Railway Station and Montreal

If you have booked a KLM flight and part of your journey will be from Ottawa Railway Station (XDS) to Montreal (YUL) or back, you’ll travel this part by KLM bus. You can board the bus by showing your flight ticket and ID.

	Departure or arrival location	Board the KLM bus at

	Departure or arrival location Departure from Ottawa Railway Station (XDS)	Board the KLM bus at 200 Tremblay Road – next to highway 417
	Departure or arrival location Arrival at Ottawa Railway Station (XDS)	Board the KLM bus at 200 Tremblay Road – next to highway 417
	Departure or arrival location Departure from Montreal airport (YUL)	Board the KLM bus at In front of customs hall, post 7, at Arrival level
	Departure or arrival location Arrival at Montreal airport (YUL)	Board the KLM bus at In front of KLM desks at Departure level

Please note that it is not possible to take this bus if you are travelling with a wheelchair, a pet (unless it is an assistance animal), a bike or as an unaccompanied minor. This part by bus cannot be booked separately.

Travel by Thalys train between the Netherlands and Belgium

When booking your trip, you can select flights that are partly operated by Thalys. Pick up your train ticket by showing your KLM ticket and valid proof of identity at your departure station, from 2 hours prior to the train departure time.

On your train ticket, you’ll find the carriage number and reserved seat number. The carriage number can be found next to the entrance of the train carriage, or on the signs on the platform.

Here’s where you can exchange your e-ticket for your Thalys train ticket. Please pick it up no later than 45 minutes before departure of the train.

	Route	Pick up train ticket at

	Route Antwerp Central station to Amsterdam Airport Schiphol	Pick up train ticket at International ticket desk at Antwerp Central station
	Route Brussels-Zuid/Midi railway station to Amsterdam Airport Schiphol	Pick up train ticket at Air France KLM Air&Rail Terminal or NMBS International Ticket desk at Brussels-Zuid/Midi railway station
	Route Amsterdam Airport Schiphol to Antwerp Central station or Brussels-Zuid/Midi railway station	Pick up train ticket at NS Service Desk at Amsterdam Airport Schiphol

Please keep the following in mind:

Save your stamped train ticket, which serves as proof that you have completed the first part of your trip. If you continue by flight, you must be able to show your train ticket at the check-in desk at the airport in order to receive your boarding pass. If you have checked in online, you will still have to show your train ticket when dropping off your baggage.
You may be subject to stricter security checks imposed by the Belgian government, so you are advised to go to the platform well in time.
If you’re travelling with a child younger than 2 years of age who has his or her own booked seat, you will also need a train ticket for him/her.

Baggage

When travelling with the Thalys train, you may bring a maximum of 4 baggage items per person. This also applies if you purchased more baggage than the standard allowance stated on your ticket. Check how to drop off or pick up your baggage:

	Route	Baggage

	Route From the Thalys train to your flight	Baggage Upon arrival at Amsterdam Airport Schiphol, check in at the KLM Air&Rail desk in Departure Hall 1, row 8, desk 6. You can also drop off your baggage here.
	Route From your flight to the Thalys train	Baggage If you continue by Thalys after your KLM flight, do not forget to pick up your baggage at the carrousel before collecting your Thalys train ticket at the NS Service Desk.

Lounge at Brussels-Zuid/Midi railway station

If you have a Premium Thalys train ticket, you have access to the Thalys lounge at Brussels-Zuid/Midi railway station before departure of the Thalys train.
If you’re a Flying Blue Elite Plus member and don’t have a Premium Thalys train ticket, you can pick up a voucher for the Thalys lounge at the Air France Air&Rail Terminal.

Travel by TGV train between Belgium and France

When booking your trip, you can select flights that are partly operated by an international high-speed train. On your train ticket, you’ll find the carriage number and reserved seat number. At the train station, the carriage number can be found next to the entrance of the train carriage, or on the signs on the platform.

Here’s where you can pick up your TGV train ticket:

Route

Pick up train ticket at

Brussels-Zuid/Midi railway station to airport Paris-Charles de Gaulle

Air France KLM Air&Rail Terminal at Brussels-Zuid/Midi railway station, from 90 to 30 minutes before the train departure time.

You can reach the Air France KLM Air&Rail Terminal easiest via entrance “rue de France/Frankrijkstraat” of railway station Brussels-Zuid/Midi. From the entrance, it’s a 2-minute walk.

Airport Paris-Charles de Gaulle to Brussels-Zuid/Midi railway station

Air France service desk at the railway station of airport Paris-Charles de Gaulle.

Pick up your ticket from 60 to 20 minutes before the train departure time if you would like to drop off your baggage. If you don’t want to drop off baggage, you can pick up the ticket at any time during the opening hours of the Air France service desk (from 06:15 until 21:30).

You can find the Air France service desk at airport Paris-Charles de Gaulle in the TGV-RER train station Aeroport Charles de Gaulle 2 on level 1 in Terminal 2. The station is between terminals 2C/2E and 2D/2F.

Please keep the following in mind:

You may be subject to stricter security checks imposed by the Belgian government, so you are advised to go to the platform well in time.
If you’re travelling with a child younger than 2 years of age who has his/her own booked seat, you will also need a train ticket for him/her.

Baggage

This is how to drop off or pick up your baggage:

	Route	Baggage

	Route Brussels-Zuid/Midi railway station to airport Paris-Charles de Gaulle	Baggage Choose one of these options to check in your baggage: Drop off your baggage during check-in at railway station Brussels-Zuid/Midi, and pick up your baggage at the belt at your final destination. Check in at railway station Brussels-Zuid/Midi, but drop off your baggage at the airport Paris-Charles de Gaulle.
	Route Airport Paris-Charles de Gaulle to Brussels-Zuid/Midi railway station	Baggage When you arrive at Paris-Charles de Gaulle airport, pick up your baggage at the baggage belt. Next, drop it off at the Air France service desk at the railway station of Paris-Charles de Gaulle. Upon arrival at railway station Brussels-Zuid/Midi, pick up your baggage at the baggage carriage at the front of the train.

Extra baggage service at Brussels-Zuid/Midi railway station

You can already drop off your baggage 1 day before departure at railway station Brussels-Zuid/Midi between 08:00 and 15:00. You can do this for all travellers in your group, if you can show everyone’s travel documents. This way, on the day of departure, you only have to pick up your boarding pass at the Air France KLM Air&Rail Terminal at railway station Brussels-Zuid/Midi. With this extra service, you can start your trip even more relaxed.

Unfortunately, this service is not possible if you:

Have a connecting flight at airport Paris-Orly
Have a connecting flight that are operated by Delta Air Lines
Stay in Paris longer than 24 hours
Travel to Tel Aviv