Legal information
On this page you will find KLM’s legal information
This website is offered to you by:
Koninklijke Luchtvaart Maatschappij N.V.(also known as KLM Royal Dutch Airlines)
Amsterdamseweg 55
1182 GP Amstelveen
The NetherlandsRegistered No 33014286
VAT Number NL004983269B01
Do you have questions or comments and do you wish to contact KLM? Please visit our customer support page.
- Please review our terms of use of the KLM website carefully before using this website. Your use of this website indicates you agree to be bound by these terms. View our website terms of use.
- When you book a flight with KLM you agree to our General Conditions of Carriage for passengers and baggage. View the General Conditions of Carriage.
- Please carefully read the Important travel information
- In this privacy policy we explain how we collect and use your personal information. This privacy policy applies to all personal information we process about you when you travel with us, purchase or use our services, visit our websites, use our mobile applications or otherwise interact with us. View our privacy policy
- Here you will find all information on the use of cookies on KLM.com. View our cookie policy.
- Regulation (EC) No.2111/2005 establishes a list of airlines which are subject to an operating ban within the European Union, for failure to meet international safety standards.
For all necessary information about this list, please consult the website of the European Commission.
Flights operated by airlines on this list are not available to be booked via KLM.com.
- On this page you can read the advice to international passengers on the limitation of liability pursuant the Warsaw Convention. Go to Advice to international passengers on limitation of liability
- On this page you will find information on the air carrier liability rules pursuant to the Montreal Convention of 28 May 1999, which is implemented in the Community by Regulation (EC) No. 2027/97 (as amended by Regulation (EC) No. 889/2002) and national legislation of the Member States. Go to Air carrier liability for passengers and their baggage