Health and special assistance

We’ll gladly help to make your journey a smooth one! Travel carefree with tailor made travel advice, special meals, or the right vaccinations. If you require special assistance, KLM CARES will be happy to arrange it for you.

Requesting special assistance

Make sure to request it at least 48 hours before departure. If requested on shorter notice, we may not be able to provide you the assistance you need.

Contact about special assistance

Do you want to arrange special assistance at the airport or on board?

Contact KLM CARES

Special meals

Do you need a special meal because of your medical diet? For intercontinental KLM flights, you can order a variety of special meals.

Read more about special meals

Vaccinations and health advice

You can easily prevent many infectious diseases if you get vaccinated or take the right precautionary measures for your destination. Find out how to prepare.

Go to KLM Health Services 

Pregnancy

If you are 36 weeks or more into your pregnancy, we advise you not to fly. We also discourage flying during the first week following delivery. If you are expecting more than 1 baby, we always advise you to consult your physician before flying. If you have had complications, you need to have permission to fly from your physician.

Read more about travelling with children

Passengers of size

To ensure you have a comfortable and safe flight, you should be able to effortlessly move the arm rests of your seat on board up and down. We’ve got special arrangements for our passengers of size.

Read more about special seating requests

Fear of flying

Fear of flying is common and can be treated well. The Valk foundation specialises in helping people overcome their fear of flying.

Go to the Valk foundation  (in Dutch only) 