Unaccompanied Minor service

Children aged 5 up to and including 14 years old may travel alone if our Unaccompanied Minor service is reserved. The service can also be booked for children aged 15 up to and including 17 years.

Unaccompanied Minor service

Stewardess and child

With the Unaccompanied Minor service, you can rest assured that your child will travel alone safely. Reserving the service is mandatory for children aged 5 up to and including 14 who are travelling alone or who are travelling in a different travel class than their accompanying adult. For children aged 15 up to and including 17 the service is optional.

Before departure and after arrival, our KLM staff, or staff hired by KLM, will accompany your child to and from the aircraft, even in the event of delay. And during the flight our cabin attendants will keep a close look at your child.

During a long transfer at Amsterdam Airport Schiphol, we will escort your child to our Junior Jet Lounge. Here he or she can sip a soft drink and have a blast drawing, playing with toys and computer games, or watch the latest movies. Of course, there's also room to relax and chill out on one of the beanbags with a nice book (in various languages).

We will keep you informed by telephone, e-mail and text message about any changes in your child’s flight schedule. At the end of the journey, we will personally accompany your child to the person you have authorised to collect him/her.

KLM only allows transfers for unaccompanied minors on KLM, AIR FRANCE and Delta Air Lines flights. For questions, please contact KLM Customer Contact Centre.


Travel documents

Make sure that your child has all travel documents needed for its entire journey.


How it works

You need to book a flight for a child travelling alone and the Unaccompanied Minor service at least 24 hours before departure. This service cannot be booked independently of the flight and you can only book these via KLM Customer Contact Centre or your travel agent. When booking the service, we will ask for details about your child and your contact information. We recommend filling out a Handling Advice form before calling us.

The Unaccompanied Minor service has to be booked at least 24 hours before departure. During online check-in, you will receive a check-in confirmation which you can print and exchange for a boarding pass at the check-in desk at the airport.

A parent or guardian aged 18 years or older needs to bring the child to the check-in desk 2½ hours before departure. At Amsterdam Airport Schiphol, this is desk 8 in Departure Hall 1 (European flights) or desk 16 in Departure Hall 2 (intercontinental flights). You need to bring a valid form of identification and stay at the airport until the child’s flight has departed.

To accompany your child during its journey, you need to authorise us by handing in a completely filled out and signed copy of the Handling Advice form at the desk. We recommend downloading and filling it out at home, and bringing 4 copies to the airport. You can also get this form at the check-in desk.

Upon arrival we will hand over your child to the person who was authorised in the Handling Advice form to collect him/her at his/her final destination. The person collecting the child needs to bring a valid form of identification. We will not hand over your child to anyone representing a company or organisation, so please enter an individual person’s name.

Download the form to arrange the Unaccompanied Minor service

Go to the ‘Handling Advice form’

Read more about receiving flight information



Regardless of the age of the child, the cost for the Unaccompanied Minor service is the price of an adult’s ticket, plus a service surcharge. See table below for the exact amount for one-way tickets. The surcharge is doubled for return tickets. For up to 4 children, the Unaccompanied Minor fee will be charged only once. They may or may not be relatives, as long as they have booked together – this means that their booking code is the same.

Please note that below prices will be converted to local currency and that in some countries a local tax may be added.

Service surcharge Unaccompanied Minor Service (one-way tickets):

One way


European direct flight


Intercontinental direct flight


From a European airport via Amsterdam Airport Schiphol to another European airport


From a European airport via Amsterdam Airport Schiphol to an intercontinental airport (or vice versa)


From an intercontinental airport via Amsterdam Airport Schiphol to another intercontinental airport


KLM flight between two airports other than Amsterdam Airport Schiphol


From Amsterdam Airport Schiphol via a destination within the US to an intercontinental airport