Fares structure
On this page:
Our fares
We have subdivided our fares into various booking classes, each with differing conditions. These booking classes are indicated by alphabetical characters, such as ‘R’ or ‘Z’.
Conditions may vary per flight and per carrier. You will see the conditions applying to your flight during the various steps you take when booking online. Accepting the conditions is a required step to complete your booking.
Please note that some fares are available only on flights within Europe or only on intercontinental flights.
Travel within Europe
Conditions may vary per flight. Please check the conditions for your journey in the e-mail confirmation of your reservation.
Valid for travel on or before 31 March 2015:
| Booking class | Minimum
stay required | Change
possible | Cancellation
possible | Upgrade
with Miles possible | Miles
earned | ||
| Business Class
Fully Flexible: J, C, D, I, Z* | No | Yes | Yes | No | 250% | ||
| Premium Economy
Fully Flexible: W, S, A | No | Yes | Yes | Yes | 200% | ||
| Economy
Fully Flexible: Y, B | No | Yes | Yes | Yes | 100% | ||
| Economy Flexible:
M, U | No | At a fee | At a fee | Yes | M, U: 75% | ||
| Economy Flexible:
L, T | No | At a fee | No | No | L: 50%
T: 25% | ||
| Economy:
K, H, Q, E, N*, R*, V* | Yes | At a fee | No | Yes (K/H) | K, H,
Q: 50% E, N, R, V: 25% | ||
| Economy:
G | Yes | At a fee | No | No | G: 25% |
* Conditions for booking class N, R,V and Z may vary.
Valid for travel on or after 01 April 2015:
| Booking class | Minimum
stay required | Change
possible | Cancellation
possible | Upgrade
with Miles possible | Miles
earned | ||
| Business Class
Fully Flexible: J, C, D, I, Z* | No | Yes | Yes | No | 250% | ||
| Economy
Fully Flexible: Y, B, M | No | Yes | Yes | Yes | 100% | ||
| Economy Flexible:
U, K, H | No | At a fee | At a fee | Yes | 75% | ||
| Economy Flexible:
L, T | No | At a fee | No | No | L: 50%
T: 25% | ||
| Economy:
W, S, A, Q | Yes | At a fee | No | Yes
| W: 75%
S, A, Q: 50% | ||
| Economy:
E, N*, R*, V*, G | Yes | At a fee | No | No | 25% |
* Conditions for booking class N, R,V and Z may vary.
Intercontinental travel
Conditions may vary per flight. Please check the conditions for your journey in the e-mail confirmation of your reservation.
Valid for travel on or after 01 April 2015:
| Booking class | Minimum
stay required | Change
possible | Cancellation
possible | Upgrade
with Miles possible | Miles
earned | ||
| Business Class
Fully Flexible: J, C, D, I, Z* | No | Yes | Yes | Yes (J/C/D) | J, C: 175%
D, I: 150% Z: 125% | ||
| Business Class
Flexible: Z* | 3 or 7 days | At a fee | At a fee | No | 125% | ||
| Economy Fully
Flexible: Y, B, M | No | Yes | Yes | Yes | Y, B, M: 100% | ||
| Economy Flexible
U, K, H | U: 2 days
K: 4 days H: 6 days | At a fee | At a fee | Yes | U: 100%
H: 50% K: 75% | ||
| Economy:
L, Q* | 7 days | At a fee | No | Yes | 50% | ||
| Lowest Available
Fare: Q*, T, N*, R*, V* | 7 days | No | No | Yes (Q) | Q: 50%
T , N, R, E, G, V: 25% |
* Conditions for booking class Q, N, R, V and Z may vary.
