Make sure to request it at least 48 hours before departure. If requested on shorter notice, we may not be able to provide you the assistance you need.
Do you want to arrange special assistance at the airport or on board?
Contact KLM CARES >Learn more about our special facilities for specific groups of passengers.
Do you need a special meal because of your medical diet? For intercontinental KLM flights, you can order a variety of special meals.
Read more about special mealsYou can easily prevent many infectious diseases if you get vaccinated or take the right precautionary measures for your destination. Find out how to prepare.
Go to KLM Health Services If you are 36 weeks or more into your pregnancy, we advise you not to fly. We also discourage flying during the first week following delivery. If you are expecting more than 1 baby, we always advise you to consult your physician before flying. If you have had complications, you need to have permission to fly from your physician.
Read more about travelling with childrenTo ensure you have a comfortable and safe flight, you should be able to effortlessly move the arm rests of your seat on board up and down. We’ve got special arrangements for our passengers of size.
Read more about special seating requestsFear of flying is common and can be treated well. The Valk foundation specialises in helping people overcome their fear of flying.
Go to the Valk foundation (in Dutch only)