Health and special assistance

Requesting special assistance

Make sure to request it at least 48 hours before departure. If requested on shorter notice, we may not be able to provide you the assistance you need.

• Read all about special assistance throughout your journey
• Learn more about requesting travel with your assistance dog

Facilities

Learn more about our special facilities for specific groups of passengers.

• Passengers with reduced mobility
• Passengers with an intellectual, developmental or sensory disability
• Passengers with special medical requirements

Special meals

Do you need a special meal because of your medical diet? For intercontinental KLM flights, you can order a variety of special meals.

Vaccinations and health advice

You can easily prevent many infectious diseases if you get vaccinated or take the right precautionary measures for your destination. Find out how to prepare.

Pregnancy

If you are 36 weeks or more into your pregnancy, we advise you not to fly. We also discourage flying during the first week following delivery. If you are expecting more than 1 baby, we always advise you to consult your physician before flying. If you have had complications, you need to have permission to fly from your physician.

Passengers of size

To ensure you have a comfortable and safe flight, you should be able to effortlessly move the arm rests of your seat on board up and down. We’ve got special arrangements for our passengers of size.

Fear of flying

Fear of flying is common and can be treated well. The Valk foundation specialises in helping people overcome their fear of flying.