Important: safety message listeria infection

Please read the following information carefully.
We (KLM) have been informed by one of our suppliers of meat products that their production location might have been infected with listeria. Therefore, it might be possible that infected meat products have been served as breakfast in our Business Class.

Consuming tainted meat can be dangerous for your health. Although the chance of a listeria infection is small, the bacteria can be dangerous to pregnant women, young children, the elderly, and people with a weakened immune system.

We urgently ask you to consult your general practitioner in case you have any questions about your health or a potential infection.

We apologise for the fact you might have been confronted with this and we hereby confirm that we’ve immediately stopped supplying our aircraft with these meat products. All currently served meals on board are completely safe to consume. At KLM, safety comes first.

In case you have any questions, remarks or would like to talk, don’t hesitate to reach out to us via the channels below.

• → Customer Contact Centre
• WhatsApp to +31 20 649 0787

Please share your booking code in a private message only. We read every tweet and message and we respond personally, 24/7 in 10 languages.

Take care,
Customer Care