Want to receive full compensation for your flight disruption, without having to pay a handling fee to a claim agency? Then claim directly from KLM. If your flight is eligible for compensation, we promise to pay out your compensation as quickly as possible and without hassle.


This form is only for residents of Greece.

Compensation for delay, cancellation or denied boarding
(EU compensation by EU regulation EU261/2004)

You may have a right to compensation if:

  • Your flight was delayed upon arrival for more than 3 hours, or your flight was cancelled.
  • Your KLM flight was overbooked and you were unable to board the flight as a result.
  • You incurred unforeseen costs during your trip (in addition to the cost of your ticket and extra options), such as phone charges or lunch.

Download the brochure "Assistance and Compensation" to determine your eligibility for EU compensation.

When you choose to receive a voucher, you can use it for a purchase on Airfrance.com or KLM.com. This voucher has a higher value than a cash compensation: an additional EUR 100 for short/medium haul flights or an additional EUR 200 for long haul flights.

For other issues, please contact us via Customer Care.

Marked fields are required

Flight Details

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Dropdown list

Airline_1This form is for flights operated by: KLM, AIR FRANCE or Delta Air Lines (European residents only).

Mandatory Field

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10

Text field

Flightnumber_2

Mandatory Field

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Date

Departuredate_3d, Departuredate_3m, Departuredate_3y

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Text field

Reservation_code_ticket_number_4

Details of main applicant

Title



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Radiobuttons

Title_Mr_5

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Text field

Lastname_6

Mandatory Field

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Text field

Firstname_7

Mandatory Field

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Text field

FFnumber_8

Mandatory Field

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Email address

Emailaddress_9

Mandatory Field

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Text field

Telephonenumber_10
Address



Mandatory Field

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Radiobuttons

Addresstype_Business_11

Mandatory Field

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Text field

Address_12

Mandatory Field

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Text field

Postalcode_13

Mandatory Field

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Text field

City_14

Mandatory Field

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Dropdown list

Country_15

Passengers in the same reservation

Mandatory Field

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Text field

Passenger_name_16
Add another passenger

Claim

I prefer to receive a compensation in:



Mandatory Field

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Radiobuttons

Bank_vouchers_Travel_Vouchers_17A voucher has a higher value than a compensation in cash.

Mandatory Field

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Text field

IBANnumber_18

Mandatory Field

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Text field

Bank_Account_holder_19

Mandatory Field

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Text field

BIC_SWIFT_code_20

Mandatory Field

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Text field

Bank_name_21
Do you claim additional expenses?



Mandatory Field

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Radiobuttons

Additional_expenses_No_22Please note: we may ask for original receipts.

Mandatory Field

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Text field

Hotelname_23

Mandatory Field

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Text field

Hotelcosts_24

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Text field

Meals_25

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Text field

Transportation_26

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Text field

Telephone_costs_27

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Checkboxes

termsconditions_I_have_not_already_sent_a_claim_with_the_same_subject_28

Mandatory Field

The '%@' field is a mandatory field. Please correct it before submitting.

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Checkboxes

termsconditions2_I_confirm_that_I_am_an_affected_passenger_booked_to_travel_with_KLM_or_Air_France_on_the_flight_mentioned_above_and_not_a_third_party_acting_on_their_behalf_29