Upgrade information

Treat yourself to the comfort of Business Class and spend your Blue Credits on a ticket upgrade. Enjoy the experience of flying in a higher booking class.

How does it work?

1. If you fly KLM, you can upgrade your KLM Economy ticket to Europe Business Class (on European flights) or World Business Class (on Intercontinental flights). If you fly Air France, you can upgrade your Economy ticket to Premium Economy, or your Premium Economy ticket to Affaires. This offer applies to European and intercontinental flights operated by KLM and AIR FRANCE, based on availability. The cost of the upgrade depends on the ticket price.

2. Book a ticket upgrade via the BlueBiz contact person at your company. He or she can request a BlueBiz ticket upgrade via this order form. A ticket upgrade with your Blue Credits can be booked up to five days before departure. Below is an overview of the upgrade possibilities for the various booking classes on flights operated by KLM and AIR FRANCE:

Upgrades on KLM flights: Intercontinental
Booking classUpgrade toBooking class
KLM EconomyY,B,MWorld Business ClassD,C,J


Upgrades on KLM flights: Europe
Booking classUpgrade toBookingclass
Economy FlexY,B,MEurope Business ClassD,C,J


Upgrades on Air France flights: Intercontinental


BookingclassUpgrade toBookingclass


Y,B,MPremium Economy / AlizeW,S,A


Premium EconomyW,S,ABusinessD,C,J
BusinessD,C,JLa Première FirstF,P


Upgrades on Air France flights: Europe
BookingclassUpgrade toBookingclass
Economy FlexY,B,MBusinessD,C,J

If you have any questions about an upgrade, contact the BlueBiz Service Desk:

E-mail: mail.bluebiz.hu@airfrance.fr

Phone: +36 1 483 88 19 (Mon-Fri from  08.30 to 16.30)