All about checking in
Check in anywhere
Check in from the comfort of your home or office
Choose your own seat
Choose your seat online and print your boarding pass
Save time at the airport
Avoid the queues at the check-in desk
Your check in options
There are several ways to check in. Want to avoid queues at the airport? Online check-in is your best option. If you already checked in and just carry hand baggage, you can just proceed to the security desk straight away.
Explore your check-in options here:
Check in online - via KLM.com
Availability:
from 30 hours before departure (24 hours before in case of flights to or from the United States).
Checking in online is quick and easy, and a smart way to avoid queues.
- Tap the check-in button and follow the instructions
- Choose your seat, special meals, extra comfort or extra baggage
- Get your valid (electronic) boarding pass
- If needed, print your boarding pass at a self-service kiosk or check-in desk at the airport
- Sometimes a boarding pass is not available. In this case, you need to print your check-in confirmation and exchange it for a boarding pass at the airport.
Note: Checking in online is not always possible. In some cases, you will need to check in at the check-in desk at the airport:
- When your airport doesn’t offer online checking in or a self-service kiosk.
- When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
- When you booked a KLM ticket that starts with a train ride from Brussels South Railway station or Antwerp Central Station to Amsterdam Airport Schiphol
Check in online - with the KLM app
Availability:
from 30 hours before departure (24 hours before in case of flights to or from the United States).
With the KLM app you check in wherever you want.It's easy as pie, and not a queue in sight.
- Tap the check-in button and log in
- Choose your seat, special meals, extra comfort or extra baggage
- Get your valid (electronic) boarding pass
- Get notifications for delays, gate changes and flight information
- Check your Flying Blue status
Note: Online check-in is not always possible. In some cases, you will need to check in at the check-in desk at the airport:
- When your airport doesn’t offer online checking in or self-service kiosks.
- When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
- When you travel by train to Amsterdam Airport Schiphol from Brussels South Railway station or Antwerp Central Station.
Check in at the airport - at the self-service kiosk
Availability:
At Schiphol: on the day of departure.
At other airports: at least two hours before departure.
Our self-service kiosk at the airport is very easy to use. But if you do need help, there's always a KLM attendant around.
- Just insert your passport, frequent-flyer card or booking code
- Choose your seat, special meals, extra comfort or extra baggage
- Pay for your (optional) upgrade with your credit card
- Let the kiosk print your boarding pass
Check in at the airport - at the check-in desk
Availability:
European flights: between 2 hours and 40 minutes before departure.
Intercontinental flights: between 3 hours and 60 minutes before departure.
Sometimes, checking in at the airport check-in desk is your only option. It can be a bit busy, so make sure you arrive on time. In the following cases you will need to check in at the service desk:
- When your airport doesn’t offer online checking in or a self-service kiosk.
- When you have requested assistance, but are not accompanied by someone of 15 years or older who is listed on the same reservation.
- When you travel by train to Amsterdam Airport Schiphol from Brussels South Railway station or Antwerp Central Station.
- If you travel with pets, we advise you to arrive at the check-in desk 3 hours before departure, with all the necessary forms already filled in.
Departing from an airport other than Schiphol Airport?
View check-in options per airport
Check in at the airport - with SkyPriority
Availability:
European flights: between 2 hours and 40 minutes before departure
Intercontinental flights: between 3 hours and 1 hour before departure
If you qualify for our SkyPriority service, as shown on your boarding pass, this is the quickest way to check in at the airport.
- SkyPriority is for First and Business Class passengers, Flying Blue Gold and Platinum members and SkyTeam Elite Plus members
- Just follow the red SkyPriority signs or use the SkyPriority Finder
- And enjoy the quick check-in at the dedicated SkyPriority counter
Want to cancel your check-in?
You can cancel your check-in for a number of reasons, for instance to book a later flight.
- Make sure to cancel your check-in between 30 hours and 1 hour before departure (for flights to and from the United States: between 24 hours and 1 hour before departure)
- If you want to change your flight, you need to cancel your check-in first. Then go to flight details in My Trip click on the Change flights button.
Cancel your check-in>
When to check in and drop-off your baggage
If you aim for stress-free travel, make sure you arrive at the airport on time. Check out these tips to make sure your timing is impecable.
- Take a good look at the check-in and baggage drop-off deadlines in advance.
- Check the airport monitors for the latest check-in desk and baggage drop-off points.
- Hold on tight to the baggage tags you receive at the baggage drop-off, at least until you have picked up your baggage at your destination.
- Do you have your boarding pass and are you just carrying hand baggage? Just proceed to the security check straight away. You can skip the check-in and baggage drop-off desk.
Deadlines check-in and baggage drop-off times >
Where can I print my boarding pass?
In case you need to print your (electronic) boarding pass, you have a couple of options:
- Print at the airport – at a self-service kiosk
- Print at the airport – at a check-in desk
- Print at home
Note: Some US airports do not accept home-printed boarding passes. In these cases, you will need to check in at the airport at a self-service kiosk or a check-in desk.
