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Japan - 日本
We fly direct to more than 150 destinations around the world. Just sit back and relax while we take you where you need to go!
Questions, requests or don’t want to miss what KLM is up to next? On Facebook, Messenger and Twitter, we are here for you around the clock.
Just ‘like’ or follow KLM, or post a message or send a tweet – in any of these 11 languages: Dutch, English, Italian, Spanish, German, Portuguese, Japanese, Norwegian, French, Chinese and Korean. You can expect an answer within the hour and a solution in a day. You can also contact us in Italian during local office hours, 7 days a week.
Should your journey be interrupted by snow, storm or other tricks of Mother Nature, you can count on us. Firstly, you will be informed immediately by phone or e-mail of the flight change or cancellation. Next, we’ll immediately get to rebooking you on the first available flight. The moment we have found a free spot, we’ll contact you again about your new flight schedule. Naturally, we are here to help if you want to change or if you have any other questions.
Should your new flight not depart the same day, we won’t let you fend for yourself. From a cup of coffee to a hotel stay, we are serious about making you comfortable.
It pays to be a Flying Blue member. Every time you travel with KLM and partner flights, you earn Miles. You can spend them on reward flights and a whole range of extra options, products and convenient services. Plus, the more you fly, the closer you get to the next tier levels –Silver, Gold and Platinum – which means enjoying even more exclusive perks.
The Flying Blue programme earned four 2014 Freddie awards, one of which was for ‘Programme of the Year’. ‘Freddies’ are awarded every year to the best loyalty programme in the travel industry worldwide according to travellers and travel experts.
