Information お知らせ

from KLM Japan

Fuel surcharge

The information on the Fuel surcharge for tickets issued in Japan(Japan route): 

For the tickets issued between 1st October 2019 and 30th November 2019

For the tickets issued between 1st December 2019 and 31th January 2020


成田空港ラウンジの変更について/Change of lounge at Narita Airport


As from 1st of November 2018, lounge at Tokyo Narita Airport for our passengers who are entitled to use will be changed from “DELTA SKYCLUB” at Terminal1 Satellite2 Level 4F to “NARITA PREMIER LOUNGE” at Terminal1 Satellite1 level4F.

Narita Lounge


アムステルダム・スキポール空港をご利用のお客様へ/Important travel information – Amsterdam Airport Schiphol


Important notice for all travelers departing from Amsterdam: we ask you to be present at Schiphol Airport 3 hours prior to departure for all destinations (Europe and intercontinental). This is due to capacity constraints and waiting times at the security of Schiphol Airport.

サムスン電子社製ギャラクシーノート7持込禁止について Complete Ban on carriage of Samsung Galaxy Note7

KLMオランダ航空は、SAMSUNG(サムスン電子)社製Galaxy Note7(ギャラクシーノート7)による事故報告並びにFAA(アメリカ連邦航空局)による指示に基づき、当該機器に関して、お客様に以下の通りお願い申し上げます。

The U.S. Department of Transportation has issued an emergency order banning the carriage of Samsung Galaxy Note7 devices from commercial air transport. KLM will comply with this emergency order and no longer allow customers to travel with this device in any form – whether on their person, in hand baggage or as checked baggage. This ban applies to all AIR FRANCE, KLM and KLM Cityhopper flights.

機内持ち込みおよび受託手荷物の制限について Prohibited items in cabin and checked baggage


To ensure the safety, Air France KLM  no longer accepts any lithium battery operated self-balancing devices or personal movement devices, such as hoverboards, airboards, oxboards, e-skates, waveboards, u-runners, on board its aircraft. These items are prohibited as both carry-on and checked baggage.