Selected destinations for online reporting of delayed baggage

You can report delayed baggage online (within 2 days) for KLM and AIR FRANCE flights if you arrived at one of below destinations but your baggage did not, or if your flight was cancelled after you dropped off (but did not receive back) your baggage at one of these destinations.

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Destinations

Europe
  • Alesund, Alicante, Almaty, Amsterdam, Astana, Athens, Barcelona, Basel, Bergen, Berlin, Bilbao, Bordeaux, Brussels, Düsseldorf, Frankfurt, Geneva, Gothenburg, Hanover, Helsinki, Ibiza, Kristiansand, Linkoping, Lisbon, Luxembourg, Lyon, Madrid, Malaga, Marseille, Mulhouse, Nice, Oslo, Paris, Prague, Sandefjord, Stavanger, Stockholm, Stuttgart, Toulouse, Trondheim, Valencia, Vienna, Zagreb

Africa

  • Cape Town, Dar es Salaam, Entebbe, Johannesburg, Kigali, Kilimanjaro, Lagos, Nairobi

Middle East

  • Abu Dhabi, Doha, Dubai

Asia

  • Bangkok, Chengdu, Hangzhou, Jakarta, Kuala Lumpur, Singapore, Shanghai

South America & Caribbean

  • Aruba, Buenos Aires, Curacao, Mexico City, Panama City, Paramaribo, Rio de Janeiro, St Martin

United States

  • Atlanta, Chicago, Houston, Los Angeles, Miami, New York, San Francisco, Washington

Reporting delayed baggage online

Report now

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