Latest flight information

Please check this page for updates on your flight. Latest update: Wednesday, 26 April 2017, 15:45 / 15:45 PM (Amsterdam time)

Live arrival and departure times

Receive free updates of your flight via SMS and e-mail ? Make sure to save your contact details in My Trip. Tip: get the KLM app and let us keep you posted with push messages.

Northeast US - Gusty winds

Because of gusty winds forecast for the northeast coast of the U.S.A, we are issuing a rebook policy for customers travelling to/from/via that area. If you have booked a flight to, from or via one of the below mentioned locations on Tuesday, 25 April 2017, please see below rebook and refund options we can offer you. These options are only valid, if you have a ticket originally issued on or before Monday, 24 April 2017.


  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)

You can check your flight status or view your flight details in My Trip. We are doing our very best to help you on your way again.


Rebook your flight

Is the departure date of your flight to, from or via any of the above mentioned destinations on Tuesday, 25 April 2017? Then your new departure date should be no later than Friday, 28 April 2017. You can rebook your flight at the latest on Friday, 28 April 2017. Please see below options and rules:


1. Change your travel dates
  • You may change your travel dates of KLM, AIR FRANCE and/or Delta Air Lines flights once.
  • You can change your travel dates only if the same travel class is available as mentioned in your original ticket. Upgrading your ticket to Business Class is only possible by contacting us directly via Twitter or Facebook or by telephone.
  • You will not have to pay the change fee.
2. Change your destination
  • You may use the full value of your original tickets for new tickets on KLM, AIR FRANCE and/or Delta Air Lines.
  • You will not have to pay the change fee.


How to rebook 


You can rebook in the following ways:

  • Log into My Trip and change your travel dates and/or destination yourself if:
    • you have a KLM, AIR FRANCE and/or Delta Air Lines ticket
    • your journey has not started yet
    • you are not travelling with a baby
    • you did not request a special service (e.g. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet, or the use of a bassinet)
  • We can rebook your journey via Twitter and Facebook!
  • You can also contact us by telephone.
  • Did you book your ticket via a travel agent? Please contact that travel agent to rebook.


Apply for a refund
 

You are entitled to a full refund of your ticket if you are travelling to, from or via any of the above mentioned locations on Tuesday, 25 April 2017, and your flight was cancelled by KLM, AIR FRANCE and/or Delta Air Lines, or was delayed for more than 3 hours and you did not travel.

How to request a refund

  • If you bought your ticket via KLM.com, a KLM ticket office or KLM Telephone Reservations, and your ticket number starts with 074, you can apply for a refund online in just a few steps. You can also call us, but lines may be quite busy.
  • If you booked via a travel agent, please contact them directly.