Blueline Newsletter

December 2013

Upgrade Yourself

The new KLM service Upgrade Yourself allows passengers to bid on a seat in Business Class for various flights. If there are seats available on a flight for an upgrade, the person who booked will be invited by e-mail to participate in the bidding via a link in the e-mail or via My Trip. Bidding is possible from two weeks to 30 hours before departure, and participants are kept up to date on the bidding process. If a participant places the winning bid, KLM will automatically check the passenger into a Business Class seat.