It looks like your browser is out of date.
To use all features of KLM.com safely, we recommend that you update your browser, or that you choose a different one. Continuing with this version may result in parts of the website not being displayed properly, if at all. Also, the security of your personal information is better safeguarded with an updated browser.

Customer Support > Customer support > How can we help you?

How can we help you?

Find the answer yourself:

Contact us

Please share your personal details via private messages only.

Flight delay, cancellation or lost baggage?

Find information on your journey and relevant services:

Your current flight details
Report delayed baggage
Request a refund

Flight information

Change or cancel

Baggage

Flying Blue or KLM account

Refunds and compensation

Complaint or compliment