Request a refund or compensation
For the USA only: if you booked a flight on KLM.us you can apply for a refund within 24 hours after booking together with any paid option purchased at that time. Please click here and fill out the refund form.
Please note: If you purchased your ticket from a travel agent, you should contact your travel agent. For tickets bought from an airline other than KLM, please contact that airline.
|What should you request?||In these cases:||How do you request this?|
|Refund of ticket costs||Read more and request a refund Please note: If you request a refund, all flights in your booking will be cancelled. Handling your refund request may take up to 4 weeks. The refund will be made in the same currency and via the same form of payment as used for the purchase of your ticket.
|Refund of extra option costs:||Read on the option page about which situations are eligible for a refund.||Read more and request a refund|
|Compensation||Read more and request compensation|
Check the status of your refund request
Please note: Did you request compensation? Check the status of your application via KLM Customer Care.