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Depending upon your travel needs and preferences there may be additional fees. The list below will help you prepare for your travel.

Baggage fees

Each piece of checked baggage must not exceed:
- 23 kg or 32 kg according to the class of travel (see below table),
- and 158 cm (height + length + width).

Free baggage allowance 

Free baggage allowance
Economy Class on intercontinental flights and European flights that are part of an intercontinental journey1 item of check-in baggage, each max. 23 kg (50.5 lbs), max. 158 cm (62 inches) l + w + h
Business Class2 items of check-in baggage, each max. 32 kg (70.5 lbs), max. 158 cm (62 inches) l + w + h

Economy Class on European flights for:
-Flying Blue members (all membership levels)
-Fully flexible tickets (fare type Y or B)
-Tickets booked before May 14, 2013
-Flights to Georgia, Italy, Turkey, the Ukraine, Russia or Belarus

1 item of check-in baggage, max. 158 cm (62 inches) l + w + h, and max. 23 kg (50.5 lbs) in Economy Class, max. 32 kg (70.5 lbs) in Business Class

Important: For European KLM flights (and not mentioned in above table) booked on or after May 14, 2013 a fee will be charged for the 1st checked bag in Economy class, some exceptions apply. Depending upon your travel needs and preferences there may be additional fees. Read more about the changed baggage rules.

Special cases for Economy Class baggage allowance

In some cases, passengers traveling in Economy Class are able to carry a second piece of baggage weighing up to 23 kg, and 158 cm (height + length + width) free of charge.

Economy Class Baggage Allowance
Between Paris and/or Amsterdam to Luanda, Cotonou, Ouagadougou, Douala, Yaoundé, Cap-Vert, Bangui, Brazzaville, Pointe Noire, Kinshasa, Abidjan, Libreville, Banjul, Accra, Conakry, Bissau, Monrovia, Bamako, Niamey, Kano, Lagos, Abuja, Port Harcourt, Sao Tome and Principe, Dakar, Freetown, Lomé, Khartoum, Addis Ababa, Djibouti, Mombasa, Nairobi, Entebbe, Kigali, Bujumbura, Kilimanjaro, Dar es Salaam, Lilongwe or Lusaka2 pieces, 23 kg max/piece

Between the USA and/or Canada and/or Mexico to Africa (with the exception of Algeria, Morocco and Tunisia, Botswana, South Africa, Namibia, Lesotho, Mozambique, Swaziland, Libya and Egypt for which the authorized limit is 1 piece 23kg max)

2 pieces, 23 kg max/piece
If you are traveling to Quito or Guayaquil.2 pieces, 23 kg max/piece
For trips whose 1st flight departs from Brazil (valid for tickets purchased in Brazil only)2 pieces, 23 kg max/piece
If you are traveling to or from Papeete1 piece, 23 kg max/piece
If you are traveling to or from Antananarivo, Moroni, Nouméa, or Dzaoudzi2 pieces, 23 kg max/piece
Tickets purchased on/after August 1, 2012 and for travel on/after August 1, 2012: If you are traveling to or from Santo Domingo, Punta Cana, Havana1 piece, 23 kg max/piece
For tickets purchased on/after August 1, 2012 for travel on/after December 1, 2012: If you are traveling to or from Pointe-à-Pitre, Fort-de-France, Saint-Martin, Port au Prince, Cayenne, Réunion, or if you are traveling from Port-au-Prince to Miami.1 piece, 23 kg max/piece
For travel before December 1, 2012 (regardless of purchase date) and/or for travel on/after December 1, 2012 with a ticket purchased before August 1, 2012: If you are traveling to or from Pointe-à-Pitre, Fort-de-France, Saint-Martin, Port au Prince, Cayenne, Réunion, or if you are traveling from Port-au-Prince to Miami2 pieces, 23 kg max/piece


Excess baggage fees

Each piece of check-in baggage may weigh up to 23 kg (50.5 lbs) in Economy Class and 32 kg (70.5 lbs) in Business Class. For each piece of check-in baggage that weighs more than 32 kg (70.5 lbs), you will need to pay a fee and you will have to be transported as cargo. Please contact AIR FRANCE KLM Cargo freight service. To find contact information for customer service, please visit the website in the Contact section. Click on the map to find the customer service center nearest to you.


However, you can also take an extra piece of baggage at a low standard fee. Take advantage of this discount of 20% or more on the excess baggage fee by arranging it:
-when booking online
-at Manage my Booking
-when you check in online

Arranging extra baggage online is possible only if your flight is operated by KLM.

Arranging extra baggage online at KLM.com is not possible if you will be departing from The Czech Republic, France, Germany (Berlin, Munich or Frankfurt), Ireland or the United States (except from Chicago, San Francisco, Houston or Washington DC). In this case, you can arrange for your extra baggage at the airport. This means that the discount will not apply.

Applicable currencies
Flights from the USA: United States dollar
Flights from Europe: Euro
Flights from Canada: Canadian dollar
Flights from rest of world: United States dollar or equivalent in local currency

Baggage fees charged in Central Africa (in XAF), Western Africa (in XOF), French Polynesia and New Caledonia (in XPF) are based on the EUR instead of USD amounts. The only exception is for PPT-LAX customers, for whom the USD amounts will continue to be used.

If multiple charges apply to one piece, add up all relevant charges. The fees mentioned in below chart are in USD.

 

Fees for excess baggageShort-haul & intra-Caribbean(1)Medium-haul and DOM(2) Between US & Europe (3) & Middle East or AsiaOther long-haul(4)Details
2nd piece (if the standard allowance is only 1 piece)555575*100Sports equipment** (of max. 23 kg/50.5 lbs) regardless of size is considered as a standard piece of baggage.
Each piece in addition to the standard allowance (except for the 2nd one if the standard allowance is only 1 piece of baggage)200200200***200Exceptions: surfboard between 200 and 300 cm (78-118 in) in length, scuba diving tank and tandem bicycle
Heavy piece: weighing between 23 and 32 kg (50.5 and 70.5 lbs)555575*100Including sports equipment heavier than 23 kg (50.5 lbs)
Each piece heavier than 32 kg (70.5 lbs)100200300****300Contact AIR FRANCE-KLM Cargo

(1) Domestic France (except from/to Corsica) and domestic Netherlands. Air France intra Caribbean flights (regional network between CAY / FDF / PTP / MIA / SDQ / PAP)
(2) Within Europe (including Turkey, Russia, Ukraine, Armenia). Europe from/to North Africa (Algeria, Morocco, Tunisia). Europe from/to Israel. Metropolitan France  from/to DOM (French overseas territories FDF / PTP / CAY / RUN) and + between COM (SXM – Air France flights only) and Metropolitan France. Tail ends KL: KUL-JKT, BKK-TPE, DMM-DOH, KWI-BAH, MCT-AUH,  SIN-DPS, BON-UIO/GYE. Tail ends AF: BKK-PNH, JED/JIB, CKY/ROB, CKY/FNA.
(3) Also applicable for Canada/Mexico to/from Europe and Los Angeles to Papeete. 
(4) If your journey starts in Brazil you may bring 2 pieces of check-in baggage on your outbound and return flight (each piece may weigh up to 32 kg / 70.5 lbs). 

*When departing from the United States to Europe: USD 100. When departing from Europe to the United States: EUR 70.
**Sports equipment are hockey, ski-, diving and fishing equipment.
***When departing from the United States to Europe: USD 285
****When departing from the United States to Europe: USD 210

SkyTeam Elite and Elite Plus members (including Flying Blue Silver, Gold and Platinum members) may bring 1 extra piece of baggage in addition to their standard baggage allowance on flights operated by KLM and AIR FRANCE. Extra pieces of luggage can be taken at a fee of EUR 200 per piece (max. 158 cm/62 inch (l+w+h), and max. 23 kg/50.5 lbs in Economy Class or max. 32 kg in Business Class).

Fees for special baggage

Golf Bag
This item will now be treated as a "normal" bag.
Customers will no longer be able to check-in a golf bag free of charge, in addition to their ticketed baggage allowance.
An exception will be made for Flying Blue Golf Club members, who will continue to be able to check in a golf bag free of charge on presentation of a voucher at check-in. 
 
Bike
This item will now be charged as a "speciality" item; the same charges as applicable for tandems will apply.
Customers will no longer be able to check-in a bike as part of their ticketed baggage allowance.
 
Surfboard
Surfboards > 107 cms and < 200 cms in dimensions will now be charged as a "speciality" item, the same charges as applicable for surfboards > 200 cms will apply.
Customers will no longer be able to check-in surfboards > 107 cms and < 200 cms as part of their ticketed baggage allowance.
Surfboards < 107 cms in dimensions can continue to be checked in as a "normal" bag i.e. part of the ticketed baggage allowance.

It is not possible to arrange for special baggage online. Please call KLM Telephone Reservations with regard to the types of special baggage listed below that can never be included in the standard baggage allowance. This means that a fee is always charged for them.

For transporting canoes, kayaks, hang gliders and similar pieces of large sports equipment, please contact AIR FRANCE-KLM Cargo.

When transporting sports equipment of an unusual size or weight, you should make a reservation by calling KLM Telephone Reservations at least 48 hours before departure.

Fees for special baggageShort-haul and Intra-Carribbean (1)Medium-haul & DOM (2)Between US and Europe (3) & Middle East or AsiaOther long-haul (4)Details
Oversized: between 158-300 cm/62-118 in (sum of 3 dimensions)2075300*300If the sum of 3 dimensions is more than 300 cm (118 in), please contact KLM Telephone Reservations. If the sum is more than 406 cm (160 in), please contact AIR FRANCE-KLM Cargo.
Surfboard between 107-300 cm (42-118 in) in length, max. 23 kg (50.5 lbs)75 and  effective 10/19/12: 5575 and effective 10/19/12: 55150 and effective 10/19/12: 100200 and effective 10/19/12: 100Please contact KLM Telephone Reservations
Scuba tank20 and effective 10/19/12: 5575 and effective 10/19/12: 55150 and effective 10/19/12: 100200 and effective 10/19/12: 100Please contact KLM Telephone Reservations
Antlers (animal horns)20 and effective 10/19/12: 555 and effective 10/19/12: 55150 and effective 10/19/12: 100200 and effective 10/19/12: 100Please contact KLM Telephone Reservations
Bicycle or tandem, max. 23 kg (50.5 lbs)75 and effective 10/19/12: 5575 and effective 10/19/12: 55150 and effective 10/19/12: 100200 and effective 10/19/12: 100Please contact KLM Telephone Reservations

*When departing from Europe to the United States: EUR 210

Fees for pets

You can transport your dog or cat in a kennel in the cabin or as check-in baggage depending on the total weight and dimensions. You always need to make a reservation for taking your pet. If your pet weighs more than 75 kg (165 lbs)

Fees for petsShort-haul & intra-CaribbeanMedium-haul and DOMBetween US & Europe  & Middle East or AsiaOther long-haulDetails
Dog or cat in a kennel* (max. 6 kg) traveling in the cabin Dog or cat in a kennel (max. 75 kg) traveling as check-in baggage2075200200If a pet travels as check-in baggage and the transfer at Amsterdam Airport Schiphol takes longer than 2 hours, an extra fee of EUR 150 (or USD/CAD 200) applies
Service animal for a passenger with reduced mobilityNo chargeNo chargeNo chargeNo chargeOnly if the service animal accompanies the passenger with reduced mobility in the cabin

*Note
Pet in cabin is not permitted in business class on intercontinental flights.

Hand baggage

Dimensions, number of bags and weight

You make the following as hand baggage:

Travel classNumber & dimensionsWeight restrictionPermitted accessories
Economy Class1 bag measuring 55x35x25 cm (21.5x13.50x10 inch) (lxwxh)*Your hand baggage inc. accessories, may not exceed 12 kg (26 lbs)1 of the following: handbag, briefcase, camera, small laptop or 1 other item of similar or smaller size
Business Class1 bag measuring 55x35x25 cm (21.5x13.5x10 inch) (lxwxh)* and 1 bag smaller than 45x35x20 cm (18x13.5x8 inch) (lxwxh)**Your hand baggage incl. accessories may not exceed 18 kg (40 lbs)1 of the following: handbag, briefcase, camera, small laptop or 1 other item of similar or smaller size

* The sum of the dimensions may not be greater than 115 cm (45 inches), including wheels and handles.
** Exception for World Business Class passengers: on flights from India you may only carry one item of hand baggage. You may check in a second hand bag free of charge.

Online only services


Online only servicesDescriptionPrice
Additional baggage allowancePurchase excess baggage allowances online before your flightSave 20% on the regular Baggage fees
Time to thinkHold your online reservation for up to 14 days before payment.$20
A la carte mealsPurchase and choose between 4 a la carte meals during the booking process and manage my booking.Between 12 - 15 euro

 

Special services fees

 

Special services feesDescriptionPrice
Pets (including kennel), in the hold (max 75kg), in cabin (6 kg max)Only dogs and cats are allowed$20-$200
High body mass passengersPassengers with a high body mass20% off second seat


Unaccompanied minors services
 

One-way tripNon-stopWith transfer*
Within Europe50 euro65 euro
Intercontinental75 euro90 euro
For travel from the United States, Canada and Mexico on tickets booked by Delta Air Lines$120$120

 
* This applies only to 15 to 17 year olds. Unaccompanied children between the ages of 5 and 14 years are always subject to the ‘non-stop’ surcharge.

Administrative fees

Administrative feesDescriptionFee
klm.us bookingsChange a ticket via Manage my Bookingfree
klm.us bookingsCancel a ticket through the online refund request form$30
Telephone bookingsBook a ticket via phone reservations$25

Telephone bookings

Change or cancel your ticket via phone reservations

free

Airport ticket office bookings

Book a ticket via an airport ticket office

$35
Airport ticket office bookings

Change a ticket via an airport ticket office 

$25
Agent bookingsChange or cancel your ticket through phone reservations
that was booked by an agent
$50
Awards ticketBook an award ticket via phone reservations$70
Awards ticketChange or cancel a Flying Blue Classic Awards ticket $23

Exceptions are:
-Infant tickets
-Fully flexible tickets (only re-issue fee applies)
-Tickets re-issued or refunded due to a schedule change
-Trip in vain

Fees for inflight products

 

Fees for inflight productsEconomy ClassBusiness Class
Economy ComfortBetween 60-150 eurona
Seat with extra legroomBetween 20-70 eurona
Seat in a row of two30 eurona
Dining on boardComplimentaryComplimentary
A la carte menuBetween 12-15 euroBetween 12-15 euro
Entertainment on boardComplimentaryComplimentary

Additional fees

 

Additional feesEconomy ClassBusiness Class
Time to think$20$20
Booking at reservations or ticket office$25$25
Unaccompanied minor$50 - $90 per one way plus ticket fare$50 - $90 per one way plus ticket fare
Flying Blue membershipComplimentaryComplimentary
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