Travel insurance
Arrange your insurance
Whether you’re going on a short business trip or a holiday, a travel insurance provided by our partner Allianz Travel lets you travel with peace of mind. You can purchase the insurance when booking your ticket, or via My Trip if you’ve already completed your booking. Note, though: this is only possible for tickets booked directly via us.
Comprehensive insurance
Get a complete insurance that covers:
- Cancellation or change of your flight in case of unforeseen events
- Medical costs you make abroad in case of illness or an accident
- Lost, stolen, or damaged baggage
- Public liability and legal assistance
You can purchase the comprehensive insurance when booking, or via My Trip up to 24 hours after booking your ticket. Make sure to carefully read the exact coverage and conditions created by Allianz Travel before arranging your comprehensive insurance.
Frequently asked questions
Travel insurance exists to protect you from certain financial risks and losses that can occur while traveling. Trip cancellation and interruption benefits can reimburse you for non-refundable, pre-paid trip costs (up to the amount of your policy limits) should your trip be cancelled or interrupted for a covered reason. Depending on the travel insurance you purchase, insurance can also provide you with crucial assistance in a medical emergency; reimburse you for losses caused by a covered travel delay, baggage delay or baggage loss/damage; and help in other situations as well (listed in the Terms and Conditions).
Non-refundable costs may include pre-paid trip deposits/payments related to services purchased with KLM that would be lost if you had to cancel prior to trip departure for a covered reason.
This travel insurance policy is designed for you if you are an individual booking one or more flight tickets on the KLM website to travel to any destinations offered by KLM (except destinations excluded by the insurance policy) and if you wish to be protected against potential unforeseen events beyond your control, which could occur before or during your trip.
To be eligible for the insurance, you must be a resident of the United Kingdom.
This insurance policy is not suitable for you if:
- You participate in certain extreme sports activities or sports competitions during your trip
- You wish to cover multiple trips within the year
- Your trip has already started
- Your trip takes place in a country excluded by the insurance policy
- You already have another insurance policy that provides the same cover
Depending on the travel insurance you purchase, your policy can provide benefits for a number of situations that may occur before or during your trip. These benefits may include:
- Trip Cancellation
- Trip Interruption
- Emergency Medical Transportation
- Emergency Medical Expenses
- Damaged / Lost / Stolen / Delayed Baggage
- Travel Delay
Note: Not all policies include each benefit listed here. Please see the related Terms & Conditions.
The travel insurance policy only covers people who are named as being insured on the certificate of insurance. Family members and/or travel companions are not covered unless they’re named in the certificate of insurance.
Travel insurance is offered as an option when purchasing your flight tickets. All you have to do is add it to your basket and your tickets will be insured as soon as your purchase has been made.
You can submit a policy cancellation request via KLM +44 20 76 60 02 93. You will be issued a refund if you cancel within the policy cancellation period shown in your confirmation email, provided no claim has been made and your trip has not started.
The insurance policy number is shown in the confirmation e-mail you have received and in the certificate of insurance provided to you after purchasing your insurance.
Please refer to the cover summary in your travel insurance policy Terms & Conditions, which are provided with your confirmation e-mail. You will find all the details of your policy, including benefits, coverage limits, covered reasons and exclusions.