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Baggage

Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Lost or damaged baggage

Lost baggage

Baggage missing on arrival? Check how to report it and get it back.

Lost items

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

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HomeMy TripCheck-inCOVID-19Information