Baggage

The maximum weight and size of your hand baggage items.

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

See the exact amount of baggage you can bring for your destination.

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

What you can and cannot bring in your hand baggage. 

Rules for packing items in your checked baggage.

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

What refunds and compensation we offer for lost or damaged baggage.